Service/Support
VideoPro provide customised service contracts based on the requirements.
Help-desk support
Our service team is available 24/7 to provide support and remote diagnostics, as well as assist in the set-up and operation of equipment.
On-site support
If your equipment experiences problems, our service team will respond quickly, keeping your down-time and inconvenience to a minimum.
Lamp Replacement
Videopro stock replacement lamps for all major brands and projector models.
Videopro stock replacement lamps for all major brands and projector models.
Projector Servicing
Regular maintenance can prolong projector life and is recommended to take place every six months. In the rare event of a warranty claim, a service history meeting manufacturers’ recommendations must be produced.
VideoPro’s servicing 
fee includes:
- Experienced service technicians
- Servicing discounts for multiple units serviced at a time
- Rapid turn around
- Loan machines (additional costs may apply)
Routine and Preventative Maintenance
VideoPro offer routine and preventative maintenance checks as per manufacturer guidelines. As part of this service we also organise replacement parts and relevant labour to ensure your audio visual system runs smoothly.
Contact one of our service centres to book a service:
Auckland 09 304 0640 or Wellington 04 805 0440.
Auckland 09 304 0640 or Wellington 04 805 0440.
For further information, pricing and advice, please contact us or freephone 0800 773 736.